FREQUENTLY ASKED QUESTIONS

 

 

Our Promise to you:

 

Free shipping (in the USA via USPS priority mail) and easy returns. If you’re not in love with your purchase simply contact us to receive a free-prepaid return shipping label within 14 days of purchase. Each piece of jewelry is designed and handcrafted in Maui, Hawaii. Because all gemstones are unique, each stone will differ slightly in shape and color.

 

Contact Us:

 

Email us: amatajewelrystudio@msn.com

 

We promise to get back to you as soon as possible, usually within 24 hours.

 

Shipping:

 

For orders shipping to USA addresses (including Hawaii and Alaska) we ship priority USPS mailing service. We provide tracking information for shipping -- time varies 3-5 days for shipping. Shipping is free of charge.

 

For orders shipping to Europe we ship USPS priority mail for $20.00. Takes between 5-7 business days.

 

Please note: Any duties or taxes incurred by customs are the responsibility of the customer. The custom policy of each country varies greatly; therefore, it is best to check with your local custom office.

 

Out of Stock:

 

Occasionally, items will be sell out before the “sold out” notification has been posted on the website. If that should occur we will contact you immediately.

 

Privacy:

 

All transactions on www.amatajewelrystudio are confidential. Your information will never be sold or shared with any third party. We only use the information you provide us to contact you via email.